CleverPick11 Support

Introduction 8

• Why a fee is being charged to enter a contest?
• What if some of my players in my team doesn't play in the match?
• Will all the matches be available in CleverPick11?
• How CleverPick11 can be accessed?
• What is CleverPick11?

See all 8 articles

Login & Registration 5

• Guess somebody is using my CleverPick11 account. What should I do?
• I forgot the mobile number/email id I used to register on CleverPick11.
• I can't login to CleverPick11 using my mobile number
• OTP is not being received.
• My account shows as suspended. How do I activate it?

Create a team 7

• Can i rely on the "Lineup" which is being announced in CleverPick11?
• I'm facing Issues is while editing my team. What do I do?
• Can I make changes to the team even after the match begins?
• Should I change my Fantasy Team for all the matches?
• Why Captain/Vice-Captain/Star Player are required in a team?

See all 7 articles

Create/Join a Contest 16

• Can I join a contest in between of the series?
• Where can I play with all of my friends in a Single Contest?
• How do I know the winner count in a contest?
• How do I view a joined contest?
• How can I win a Cash Prize Contest?

See all 16 articles

Cricket 4

• How many teams I can create?
• How to select a Match?
• How to create a Team?
• Selecting a Captain & Vice-captain

Points 8

• Are the points for each match being updated in real-time?
• What happens if a match is tied and decided by a Super Over?
• A player is missing in CleverPick11, but he is in the Official Squad. Why?
• How do I score points?
• When will the scores get updated in CleverPick11?

See all 8 articles

Matches & Contests 6

• What happens if an incorrect lineup is announced?
• Why do ranks keep changing during a contest?
• What happens when 2 or more users in a contest have the same points? How will the prize gets distributed?
• What happens when a match is tied?
• What happens when a ODI/T20 match is not played fully or abandoned?

See all 6 articles

Deposits 5

• How to add Cash into CleverPick11 Wallet?
• What type of cards can be Used/Saved?
• Is it safe to enter my card details? Does CleverPick11 save any of it?
• Why am I unable to use my Rupay debit card?
• I've added cash to my CleverPick11 wallet recently, when will it show?

Withdrawals 9

• When will the Instant Withdraw be processed?
• How can I withdraw my winnings?
• Can I use my friend's bank account to withdraw money?
• Is the Cash bonus withdrawable?
• Do I have to pay taxes when I withdraw my winnings?

See all 9 articles

Cash Bonus 3

• What is Cash Bonus and How can I get it?
• When does a cash bonus expire?
• How to utilise cash bonus?

Winnings 10

• When will the winnings be distributed?
• How will I be informed if I win a Cash prize?
• How will I get my winnings into my bank account?
• What happens if there is a tie between winners of a multiple winner contest?
• How is the prize money distributed in case of multiple winners?

See all 10 articles

Other Transactions 6

• Can I transfer balance from one CleverPick11 account to another?
• Understanding the CleverPick11 account balance
• How do I check my CleverPick11 wallet balance?
• In what order does my Account Balance get utilized towards the entry fee?
• Does the amount in my Deposits have any expiry date?

See all 6 articles

My Profile 4

• Can I change my PAN Card details after verification?
• How do I contact CleverPick11?
• How to check the bank account verified on my CleverPick11 account?
• Can I change my Team Name?

Editing Profile 4

• Can I change my bank account?
• Can I change my mobile number?
• Can I change my state, gender or address?
• Can I change my Email ID?

Verification 4

• Why my PAN Card is rejected while Verification?
• How to verify My Mobile Number?
• How to verify my Bank Account?
• I have submitted my documents and it is still not verified

Referral 5

• How does the referral program work?
• How do I earn the referral bonus?
• Where do I find out my invite code?
• What is the maximum number of friends I can invite on CleverPick11?
• I used a referral code while registering, however I did not receive any cash bonus. Why?

Legality 6

• Why is my PAN/Bank verification getting rejected?
• What is a game of skill under Indian laws?
• How is Betting and Fantasy Sports differentiated under Indian laws?
• Is CleverPick11 Legal?
• Am I allowed to play if I’m under the age of 18?

See all 6 articles

FairPlay 10

• How do I know that my opponents in the contest are genuine?
• Does any one have the access to change my team?
• How many accounts can I create with the same email id on CleverPick11?
• Is it safe to add my details & documents in the system.
• Does any other CleverPick11 user has any additional opportunity while creating a team?

See all 10 articles